top of page




At Seed and Nectar, we're committed to providing you with exceptional service and assistance every step of the way. Whether you have questions about our products, need help with an order, or require support after your purchase, our dedicated team is here to ensure your experience with us is nothing short of excellent.


Product Assistance: Unsure about which plant will grow in your garden? Our team is here to offer expert advice and product recommendations to help you make an informed decision by sharing data from our test garden where plants are grown in a variety of conditions.

Order Support: From placing an order to tracking its delivery, our customer care team is available to assist you with any inquiries related to your order.


Browse through our frequently asked questions section on our website to find quick answers to common queries we will post answers as questions come in!


At Seed and Nectar, your satisfaction is our priority. Our dedicated customer care team is here to assist you with any inquiries or concerns you may have. Thank you for choosing Seed and Nectar for native plants!


At Seed and Nectar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website and services.


1. **Information We Collect:**

   - Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order or create an account on our website.

   - Browsing Information: We may collect non-personal information such as your IP address, browser type, device information, and pages visited to improve our website's performance and user experience.

   - Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and personalize content. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.


2. **How We Use Your Information:**

   - Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

   - Marketing Communication: With your consent, we may send you promotional emails about our products, special offers, and events. You can opt-out of receiving marketing communications at any time.

   - Improving Our Services: We may use browsing information and analytics to analyze trends, track user interactions, and enhance the functionality and performance of our website.

   - Legal Compliance: We may disclose personal information when required by law or in response to legal requests or investigations.


3. **Information Sharing and Disclosure:**

   - Service Providers: We may share your personal information with third-party service providers, such as shipping carriers and payment processors, to facilitate order fulfillment and payment processing.

   - Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction.

   - Consent: We will obtain your consent before sharing your personal information with third parties for marketing purposes or other purposes not outlined in this Privacy Policy.


4. **Data Security:**

   - We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


5. **Your Rights:**

   - You have the right to access, update, or delete your personal information. If you would like to exercise your rights or have any questions about our Privacy Policy, please contact us using the information provided below.


6. **Changes to This Privacy Policy:**

   - We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.


7. **Contact Us:**

   - If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [insert contact email or mailing address].


By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Thank you for trusting u with your privacy.

bottom of page